Iota Inverter Systems Emergency Battery Backup Micro Inverter 120/277VAC. Provides up to 25 Watt Output for 90 min. Remote Mountable for LED Loads up to 250 Feet Away - Steel Housing - 120 or 277 VAC Input and Output.Customer Service is our #1 Priority. If there is an issue with your order, please understand we are human and we do make mistakes. All carriers have daily pickups, these pickups are by the truckload and individual packages do not receive an arrival scan. Please understand this is out of our control.